ProMach Authorized Distributor in Indianapolis

Working with a ProMach authorized distributor means you get access to manufacturer-backed equipment, trained guidance, and support aligned with factory standards. John Maye Company helps Indianapolis manufacturers source the right machinery, coordinate installation, access parts inventory, and receive ongoing service for both standalone equipment and integrated end-of-line systems.

We support a wide range of industrial packaging equipment used in end-of-line operations, including palletizers, stretch wrappers, conveyors, case erectors, strapping machines, and related systems. We also help integrate complementary brands carried through our authorized distribution network, making it easier to build a complete packaging line around your throughput and layout requirements.

Yes. We provide on-site installation, mechanical and electrical commissioning, startup support, documentation handover, and hands-on operator training. Typical installation timelines are about 5 to 10 business days, with on-site training often completed in 1 to 2 days. This helps your team start safely, reduce errors, and reach stable production faster.

Yes. Ongoing support includes preventive maintenance, emergency repair dispatch, remote diagnostics, and parts sourcing for current and legacy equipment. Our manufacturer-trained technicians support equipment we sell as well as many machines from other manufacturers. This is especially valuable for facilities that need dependable uptime and quick response when production interruptions occur.

Yes. Equipment rental is available for short-term and long-term needs, including emergency replacement during breakdowns and added capacity during seasonal surges. Rent-to-own options are also available, with rental credits applied toward a future purchase in qualifying situations. Rental support is designed to keep production moving without a large upfront capital commitment.

Yes. Our engineering team supports greenfield installations and retrofits with CAD layouts, throughput modeling, and ROI projections before equipment commitment. We design integrated systems that combine case erecting, sealing, conveying, palletizing, and wrapping. This approach helps manufacturers choose equipment that works together efficiently instead of solving only one bottleneck at a time.

Yes. We provide certified refurbished equipment, trade-in options, buybacks, and resale support across major packaging equipment categories. Refurbished units are backed by our in-house service team, making them a practical option for facilities that want to expand capacity, replace aging machinery, or control capital spending while still receiving dependable support.

For most consultation requests, you can expect a response within 24 hours. Certain supply orders also qualify for 24-hour fulfillment, and emergency rental situations may be handled the same day when equipment is available. Fast response matters in packaging environments, where delays can affect shipping schedules, labor efficiency, and overall production output.